TLC WEBSITE CARE PLANS

You know what’s best for your business and how to keep it running smoothly and help it grow. Design TLC is here to help you do what’s best for your website - a key component of your business, but not the focus of what you do. You know your product, we know ours. Why not spend your time and energy on what you know best and let us help you by hiring us to do what we know best?

Design TLC will be part of your team to keep your website working flawlessly so you can focus on running your business and ensuring its success.

To learn how to choose the right plan for you, read some FAQs here.

Basic TLC
Extra TLC
TLC Plus - MOST POPULAR
Ultimate TLC
Basic TLC

The Basic TLC Plan includes:

  • Peace of mind, knowing your website software is safely updated multiple times per month, including: Core updates, Plugin updates, and Theme updates.
  • Daily/weekly backups of your website, stored in the cloud separately/in addition to your hosting company backups.
  • Security monitoring to alert us if any malicious files appear on your website, and a firewall to help protect your site from hackers and malware. If a site we built for you is infected, in most cases we will clean it up at no extra charge.
  • Monitoring of your website to alert us if your site goes down, so we can investigate and get your site back up as soon as possible.
  • Weekly optimization of your website database, eliminating comment spam and old post revisions to help your website load faster and perform better.
  • Monthly reports to show you how your site has performed and the updates and maintenance we have performed for you.

Basic TLC Plan

Pay Annually - Save $100

Pay $50 Per Month

Extra TLC

The Extra TLC Plan includes:

  • Peace of mind, knowing your website software is safely updated multiple times per month, including: Core updates, Plugin updates and Theme updates.
  • Daily/weekly backups of your website, stored in the cloud separately/in addition to your hosting company backups.
  • Security monitoring to alert us if any malicious files appear on your website, and a firewall to help protect your site from hackers and malware. If a site we built for you is infected, in most cases we will clean it up at no extra charge.
  • Monitoring of your website to alert us if your site goes down, so we can investigate and get your site back up as soon as possible.
  • Weekly optimization of your website database, eliminating comment spam and old post revisions to help your website load faster and perform better.
  • Monthly reports to show you how your site has performed and the updates and maintenance we have performed for you.
  • PLUS Up to 3 MINI (5 minute) website edits/tasks per month.

Extra TLC Plan

Pay Annually - Save $99

Pay $99 Per Month

TLC Plus - MOST POPULAR

The TLC Plus Plan includes:

  • Peace of mind, knowing your website software is safely updated multiple times per month, including: Core, Plugin, and Theme updates.
  • Daily/weekly backups of your website, stored in the cloud separately/in addition to your hosting company backups.
  • Security monitoring to alert us if any malicious files appear on your website, and a firewall to help protect your site from hackers and malware. If a site we built for you is infected, in most cases we will clean it up at no extra charge.
  • Monitoring of your website to alert us if your site goes down, so we can investigate and get your site back up as soon as possible.
  • Weekly optimization of your website database, eliminating comment spam and old post revisions to help your website load faster and perform better.
  • Monthly reports to show you how your site has performed and the updates and maintenance we have performed for you, PLUS...
  • Up to one hour of small tasks per month.*

TLC Plus Plan

Pay Annually - Save $300

Pay $150 per Month

Ultimate TLC

The Ultimate TLC Plan includes

  • Peace of mind, knowing your website software is safely updated multiple times per month, including: Core, Plugin, and Theme updates.
  • Daily/weekly backups of your website, stored in the cloud separately/in addition to your hosting company backups.
  • Security monitoring to alert us if any malicious files appear on your website, and a firewall to help protect your site from hackers and malware. If a site we built for you is infected, in most cases we will clean it up at no extra charge.
  • Monitoring of your website to alert us if your site goes down, so we can investigate and get your site back up as soon as possible.
  • Weekly optimization of your website database, eliminating comment spam and old post revisions to help your website load faster and perform better.
  • Monthly reports to show you how your site has performed and the updates and maintenance we have performed for you.
  • Up to one hour of small tasks per month* PLUS time for ...
  • A quarterly strategy session/content refresh, including 2-4 new images on your website. Updated information about your business will be incorporated into the content of your website to keep it fresh. This plan includes one hour per month, or 3 hours per quarter, for content updates.
  • VIP Priority Status, which guarantees that we will be available to START on any additional design or development project within 72 hours of your request.***

Ultimate TLC Plan

Pay Annually - Save $500

Pay $250 Per Month

*A small task is any task that takes us less than 30 minutes to complete and typically covers things like content updates, plugin research and setup, theme or stylesheet changes, embedding third-party scripts, server or DNS changes, configuring forms, troubleshooting, and general WordPress questions and assistance. **Strategy sessions last one hour and will be handled via phone or Skype. Sessions must be scheduled at least one week in advance and unused sessions do not roll over from month to month. ***Limited to smaller projects only. Additional full website builds may be subject to a longer waiting period before we are able to start.

Custom packages with more time built in are available based on your support needs.

Note: Packages are designed for clients whose websites we have built. We are happy to maintain sites you bring to us, however we will need to charge a nominal onboarding fee to familiarize ourselves with your website structure, and to gain access to the necessary accounts for maintenance. Contact us for more information about this.