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Independent Schools: What is the Process for Updating Your Website?

An independent school's website is its primary interface with students, parents, and the broader community. It's a vital tool for communication, recruitment, and engagement. Regularly updating an independent school website is essential for enhancing communication, reflecting the school’s image, improving user experience, and supporting engagement and recruitment. It ensures the site remains modern, mobile-responsive, and secure, meeting regulatory requirements and optimizing for search engines.

Updated websites can integrate new features like online admissions and learning management systems, providing better resources and streamlined processes for users. Overall, maintaining a current website fosters community connection, supports administrative efficiency, and bolsters the school’s reputation and attractiveness to prospective students and parents. Once you’ve decided to update your website, you may have questions about what steps to take and how. In this article we’ve compiled a comprehensive guide on the process of updating your independent school’s website to help you navigate this important decision.

1. Assess the Current Website

Evaluate Content and Design

Start by assessing the current state of your website. This involves a thorough review of both content and design. Check if the information is accurate and up-to-date, and evaluate whether the design still aligns with your school’s branding and appeals to your target audience.

Gather Feedback

Solicit feedback from various stakeholders, including students, parents, teachers, and administrative staff. Understanding their needs and preferences can provide valuable insights into what changes are necessary.

Perform a Technical Audit

Conduct a technical audit to identify any underlying issues such as slow loading times, broken links, or outdated plugins. Tools like Google Analytics and Google Search Console can provide data on site performance and user behavior.

2. Define Objectives and Goals

Set Clear Goals

Define what you aim to achieve with the website update. Goals might include improving user experience, increasing engagement, enhancing mobile responsiveness, or integrating new functionalities like online admissions or event calendars.

Prioritize Updates

Based on your objectives and the feedback received, prioritize the updates needed. This might range from minor content tweaks to a complete site overhaul.

3. Plan the Update Process

Create a Timeline

Establish a realistic timeline for the update process. Consider academic schedules and choose a period when the website traffic is typically lower to minimize disruption.

Allocate Resources

Determine the resources required, including budget, personnel, and technology. Assign roles and responsibilities to ensure everyone knows their tasks and deadlines.

Choose the Right Tools

Select the right tools for the job. Content Management Systems (CMS) like WordPress are popular choices for schools due to their flexibility and user-friendly interfaces. Ensure your team is familiar with the chosen CMS or provide necessary training.

Two women pointing to and looking at code on laptop
Photo by Divine Techy Girl

4. Content Update

Review and Revise Content

Review all existing content for accuracy and relevance. Update outdated information, correct errors, and remove any redundant material. Ensure that the language is clear, concise, and appropriate for your audience.

Enhance Visual Content

Refresh visual content such as images, videos, and graphics. High-quality visuals can significantly enhance user engagement. Consider hiring a professional photographer or videographer if needed.

Implement SEO Best Practices

Optimize your content for search engines to improve visibility. This includes using relevant keywords, optimizing meta tags, and ensuring that your content is mobile-friendly. Tools like Yoast SEO can be helpful for on-page SEO optimization.

5. Design and Layout Update

Modernize the Design

If your website design looks outdated, consider a redesign. Modern web design trends emphasize simplicity, mobile-friendliness, and interactive elements. Ensure that the design aligns with your school's branding and appeals to your target audience.

Improve Navigation

Review the site’s navigation structure to ensure it is intuitive and user-friendly. Users should be able to find information quickly and easily. Implementing a clear, hierarchical menu structure can improve usability.

Enhance Accessibility

Ensure your website is accessible to all users, including those with disabilities. Follow the Web Content Accessibility Guidelines (WCAG) to make your site inclusive. This includes providing alt text for images, ensuring sufficient color contrast, and enabling keyboard navigation.

6. Technical Update

Update Software and Plugins

Ensure that all software, including your CMS and any plugins, is up-to-date. This enhances security and performance. Regular updates help protect against vulnerabilities and improve site functionality.

Optimize for Speed

Improve your website’s loading speed by optimizing images, enabling browser caching, and minimizing code. Fast-loading pages provide a better user experience and can improve search engine rankings.

Ensure Mobile Responsiveness

With the increasing use of mobile devices, it’s crucial that your website is mobile-friendly. Use responsive design techniques to ensure your site looks and functions well on all screen sizes.

7. Test and Review

Conduct Thorough Testing

Before going live with the updates, conduct thorough testing. Check for any issues with functionality, design, and content. Test the website on different devices and browsers to ensure compatibility.

Gather Feedback

Once the testing phase is complete, gather feedback from a small group of users. This can help identify any last-minute issues that need addressing before the full launch.

Make Necessary Adjustments

Based on the feedback received, make any necessary adjustments. This might involve fixing bugs, tweaking design elements, or revising content.

Overhead of pencils, pens and a keyboard
Photo by Jess Bailey Design

8. Launch and Monitor

Launch the Updated Website

Once everything is in place, launch your updated website. Communicate the update to your audience through emails, newsletters, and social media to ensure they are aware of the changes.

Monitor Performance

After the launch, continuously monitor the website’s performance. Use tools like Google Analytics to track user behavior and site performance. This will help you identify any issues early and make data-driven decisions for further improvements.

Regular Maintenance

Regularly update and maintain your website to ensure it remains current and functional. Schedule periodic reviews and updates to content, design, and technical aspects.

9. Advanced Features and Integrations

Online Admissions and Enrollment

Incorporate online admissions and enrollment features to streamline these processes for prospective students and their parents. This can include forms, document uploads, and payment processing. Integration with your school’s student information system (SIS) can further enhance efficiency.

Event Management and Calendars

Implement an event management system to keep your community informed about upcoming events, activities, and important dates. Interactive calendars that allow users to add events to their personal calendars can improve engagement.

Learning Management Systems (LMS)

Integrate a Learning Management System (LMS) to support online learning and classroom management. An LMS can provide a platform for teachers to share resources, assign homework, and communicate with students and parents.

Social Media Integration

Integrate your social media channels to keep your audience engaged and informed. Social media feeds, share buttons, and links to your profiles can enhance your online presence and foster a sense of community.

Secure Portals for Parents and Students

Create secure portals for parents and students to access personalized information. This can include grades, attendance records, schedules, and communication with teachers. Ensuring these portals are user-friendly and secure is essential for protecting sensitive information.

10. Data Privacy and Security

Ensure Compliance with Regulations

Ensure your website complies with data privacy regulations such as GDPR, COPPA, and FERPA. This includes obtaining consent for data collection, providing privacy notices, and securing personal information.

Implement Security Measures

Implement robust security measures to protect your website from cyber threats. This includes using SSL certificates, regular security audits, and maintaining strong passwords. Educate staff and users about best practices for online security.

Backup and Recovery Plans

Establish regular backup procedures and a recovery plan in case of data loss or site failure. Regular backups ensure that you can quickly restore your site to its previous state, minimizing downtime and data loss.

11. Training and Support

Train Staff and Users

Provide training for staff and users to ensure they are comfortable using the updated website and any new features. This can include workshops, tutorials, and documentation. Ensuring that staff know how to update content and use new tools will help maintain the site’s relevance and functionality.

Provide Ongoing Support

Offer ongoing support to address any issues or questions that arise after the website update. Having a dedicated support team or contact person can help users feel confident and supported.

Conclusion

Updating your independent school’s website is a multi-faceted process that involves assessing the current state, defining goals, planning, updating content and design, conducting technical improvements, testing, and continuous monitoring. By following this comprehensive process, you can ensure that your website remains an effective tool for communication and engagement, reflecting the values and quality of your school. An up-to-date and well-maintained website can enhance the school’s reputation, attract new students, and foster a strong community connection.

Beyond the initial update, embracing advanced features and integrations can further enhance the functionality and user experience of your site. Prioritizing data privacy and security is crucial for protecting your community’s information. Providing training and ongoing support ensures that your staff and users can fully utilize the website’s capabilities.

Maintaining a dynamic and user-friendly website is essential for independent schools. It’s an investment that pays off in terms of improved communication, engagement, and operational efficiency. By committing to regular updates and staying attuned to the needs of your community, your school website can continue to make an impact.

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